CONTACT CENTRE & CX RECRUITMENT.
Putting people first. Delivering exceptional service.
CLIENT PARTNERS:
TRUSTED. RESPECTED. CONNECTED.
At CCP, we connect great people with great brands. Since 2007, we’ve built long-term relationships through exceptional service and a genuine commitment to people. We immerse ourselves in our clients’ culture, values, and goals, acting as an extension of their team. The result is recruitment that feels personal, delivers results, and creates positive experiences for both clients and candidates.
AREAS OF SPECIALISM.
CONTACT CENTRE
Connecting organisations with exceptional contact centre talent. From frontline advisors to senior operational leaders and specialist support functions, we help businesses build engaged, high-performing teams that deliver outstanding customer outcomes.
CUSTOMER EXPERIENCE
Connecting organisations with customer experience professionals who make a difference. From CX leaders and customer insight specialists to service design and customer strategy experts, we help businesses build truly customer-centric teams.
SALES & MARKETING
Connecting ambitious businesses with exceptional sales and marketing talent. From business development and account management to brand, digital, and marketing leadership roles, we help organisations build teams that drive growth.
CHANGE & TRANSFORMATION
Connecting organisations with the people who deliver change. From transformation leaders and programme managers to business change and continuous improvement specialists, we help build teams that drive successful transformation and lasting results.
WORKFORCE MANAGEMENT
Connecting organisations with specialist WFM and resource planning talent. From forecasting, planning, scheduling, and real-time management to WFM leadership roles, we help businesses build teams that drive efficiency, and performance.
TECHNOLOGY
Connecting organisations with the technology talent transforming customer engagement. From communications technology and cloud platforms to AI and automation, we help businesses build teams that deliver innovation, efficiency, and outstanding service.
LATEST JOBS.
View MoreCollections Telephone Agent
Mortgage Advisor
Customer Experience Manager
Customer Recoveries Advisor
READY FOR A NEW OPPORTUNITY?
Register with CCP and join our community. Upload your CV today and our team will keep you informed about new opportunities that align with your skills, experience, and career goals.
PEOPLE FIRST.
Putting people first is what sets us apart. We're passionate about delivering exceptional candidate experiences, providing expert guidance, honest advice, and ongoing support throughout every stage of the recruitment journey. By taking the time to understand the goals and aspirations of each candidate, we help make confident career decisions so they realise their potential.
From initial conversations through to interviews, offers, and onboarding, we work closely with our candidates to ensure they feel informed, prepared, and supported. Through regular communication, and interview coaching, we create positive recruitment experiences that lead to lasting success for both candidates and clients.
POSITIVE EXPERIENCES.
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SUPPORT?
Tell us about your vacancy and our team will support you with a tailored recruitment solution designed around your specific hiring needs.